Monthly Archives: November 2008

Terror in Mumbai vs. Insurance Exclusions

As the siege of Mumbai came to an end, the Ministry of Foreign Affairs confirmed that at least two Canadians had been killed during the terrorist attack, while several others were wounded. (For further details, click here to read the in-depth story by CBC.)

Many among the dead and injured are believed to be tourists. If they held valid insurance policies at the time of the injury, will they or their familites be able to collect insurance benefit payments?

The answer depends on the actual policies held.

There are many kinds of insurance policy that a tourist may hold. For instance, a tourist may have extended health care insurance from work, life insurance to cover the mortgage, or travel interruption insurance stemming from a credit card. He or she will have to read the actual insurance policies to see whether the loss is covered. For example, travel interruption insurance may not cover losses occurring during the hotel stay but only losses occurring on the way from or to the airport.

Perhaps most importantly, you have to look at the exclusions under the insurance policy. The  policy will cover anything that is not otherwise excluded. Traditionally before the courts these exclusions are interpreted restrictively, while the benefits are construed liberally.

This “double standard” approach therefore heavily favours the insured. An insurance policies would generally be payable unless the loss falls under one of the exclusions.

That said, what are some staple exclusion clauses commonly found in insurance policies across the board?

Pre-existing condition: If you had a heart attack before you were insured, your insurance would likely not cover your subsequent heart attacks.

Suicide and self-inflicted injuries: This is an obvious one. The insurance company won’t pay you if you intentionally cut yourself up. Under certain circumstances, such as term-life policies, this clause may be slightly different.

Deliberate exposure to extreme danger: Insurance companies don’t like their customers to go bungee-jumping or sky diving, or be featured on Jackass.

War, war-like, terrorist activities: This is a contentious clause and often the subject of insurance litigation. Did losses that occurred as a direct result of 9/11 fall under this category?  Do the attacks in Mumbai qualify as war, war-like, or terrorist activities? It’s hard to say.

Excluded regions and territories: You’re on your own if you decide to travel to North Korea for vacation and end up being summarily executed. Other commonly excluded regions may include the Demcratic Republic of Congo, Iraq, Israel, the Palestinian Territories, Ivory Coast, Liberia, Somalia, Sudan, and Yemen.

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Is That Legal…? isthatlegal.ca

Recently I came across a fantastic site called www.isthatlegal.ca. It’s filled with well-written, instructive articles about laws in Canada and Ontario.

I had the pleasure to speak with the author of the site, Simon Shields, on the phone today. Simon is an experienced lawyer practising in Toronto, Ontario. He practises in the area of administrative law and civil litigation.

What interests me the most is Simon’s work on animal welfare. If you’re a pet owner or someone who cares about animals’ well-being, you should read his articles on “Animals and the Criminal Law”, and “Dog and Cat Control Law.” The latter article features a chapter dedicated to cats. I believe that any cat parent would find the chapter informative.

Of course, this informative site goes far beyond laws on animal welfare. Simon also has expertise in labour and employment law, administrative law, civil litigation (particularly in Small Claims Court), and constitutional law. The articles are written for non-lawyers and are easy to understand.

You can also find the link to isthatlegal.ca on the main page, under PSWRecommends.

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Short-term Gain, Long-term Pain

Lately my cell phone service provider has kept calling me, wanting to give me a free phone. It seemed odd, considering I just bought a brand new BlackBerry several months ago. It turned out that I got a too-good-to-be-profitable deal and the service provider wanted to get out of the contract.

I had locked in a sweet deal, and they knew it.

The only way they could get out of the deal was to offer me some short-term incentive and to draw up a new contract. Since I wasn’t prepared to accept their offer of a free phone, there was nothing they could do to get out of the contract.

Turning the tables, if I’d been the one who wanted to cancel the cell phone, I’d have been hit by a cancellation fee of several hundred dollars.

Moral of the story?

Be aware of big companies offering you a new free phone, bundled savings, combo deals, and other incentives on your existing services. Chances are you don’t currently have a fixed-term contract (meaning an obligation to continue buying their services until the end of the term) or that your old one has expired, and they now want to lock you in for another few years. Once you got your new phone, they’d casually say, “we appreciate your loyalty to our company for the next 10 years.”

The world isn’t exactly a fair place, but I do treasure these rare moments watching the big guy trying to buy me out of a deal.

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Buying a House & Making Money off Rent? Think Again.

So your first property is almost paid off, and you think, “Maybe I’ll buy another house and rent it out. The rent can pay for the mortgage.”

Or perhaps you’ve bought your first house and now realize that the market rent is slightly above your mortgage payment. You decide to rent out your new home and make a profit.

The plan is that someone else pays for your mortgage while your equity builds slowly. Sounds perfect, right?

Well, not exactly.

Yesterday I was at the Landlord and Tenant Board for a hearing. Shortly before my case, a distraught landlord appeared for his case. His tenant had not paid rent for the past two months, and, as a result, he was unable to make the mortgage payments. The bank was threatening foreclosure.

Unfortunately, the tenant did not attend the hearing because his presence was required at another court. The adjudicator therefore decided to adjourn. Upon hearing the word “adjournment,” the landlord became somber and could barely restrain himself from having a breakdown in the hearing room. He started pleading that the bank was going to take the house, etc. The adjudicator responded by saying that there was nothing he could do for the landlord under the law.

Trust me, this homeowner isn’t the only one to think he could have someone else pay his mortgage, only to find himself at risk of losing everything. I see individuals like this at the Landlord and Tenant Board all the time. (You can generally tell by the long faces. The big landlords are much calmer.)

In Ontario, residential leasing is highly regulated. A tenancy can only be terminated with the tenant’s consent or by the Landlord and Tenant Board. The law presumes that landlords have more resources at their disposal and therefore imposes strict conditions on the termination of residential tenancies.

Hence, if you lack the resources that the law presumes you have, don’t think about buying a home and making money off rent. Chances are, you’ll be sweating about losing your house whenever your tenant doesn’t pay the rent on time.

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Don’t Call the Cops. Call Your Lawyer

When it comes to emergencies, most people instinctively call 9-1-1. If your safety is at risk, whether because of fire, violence, or illness, 9-1-1 can be a lifesaver. Unfortunately, 9-1-1 does have its limits, and today I’d like todiscuss them. For the purpose of this blog, I’ll focus on the police.

If you’ve been a victim of a crime, the police will assist you in trying to find out whodunnit. If you’ve been involved in a car accident, the police will record the accident and proceed accordingly. If you’ve been hit by your spouse, the police will show up and arrest him or her. However, if you’re involved in a civil dispute, the police won’t do a thing for you.

For example:

  1. Say someone owes you money and won’t pay you back. If you call the police, they’ll show up and tell you there’s nothing they could do for you.
  2. Say your landlord has locked you out of your apartment. If you call the police, they’ll show up and tell you there’s nothing they can do for you.
  3. Say you get fired after you become pregnant. If you call the police, they’ll show up and tell you there’s nothing they can do for you.
  4. Say you have bought something from the department store and they won’t accept your return. If you call the police, they’ll show up and tell you that there’s nothing they can do for you.

… You get the idea. Generally speaking, if you are trying to get money out of someone, chances are the police can’t help you, unless the money was stolen from you or fraudulently obtained.

In the examples above, what should you do?

You should:

  1. Call your lawyer and ask for a demand letter. You may be surprised that how fast the debtor pays the debt in full after seeing a lawyer’s letterhead in the mailbox.
  2. Call your lawyer and apply for relief before the proper authority. In Ontario, it would be the Landlord and Tenant Board.
  3. Call your lawyer and negotiate a severance package or take appropriate legal action against your employer.
  4. Tell the store that you are going to call your lawyer.
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Small Business Blues

During my spare time I volunteer as a small business coach . One of the biggest headache for small businesses and start-up companies is the constant delay of business projects. Complaints from small business owners about their websites, marketing plans, and promotional materials not being done on time are common.

Perhaps as a result of the lack of resources, financial or otherwise, many owners facing project delays  depend on the help from family and friends, who may receive little or no compensation.

When the projects then aren’t done on time, they often feel awkward in demanding that something be done about it. Unfortunately, when pillar projects, such as setting up a website or writing up promotional materials, come to a halt, businesses often falter quickly.

If you’re in this type of situation, I’d suggest that you do two things.

First, you should offer to pay your friendly “contractors” fair market compensation for the job. This works on two levels.

On the practical level, friends or not, no one likes to work for free. By offering financial compensation, you provide an incentive to your contractors to finish the work on time (so they can get paid).

On the legal plane, your contractors are not under any obligation to perform the tasks unless they are receiving compensation. By paying them, you’re holding them accountable in law.

Second, you should lay out your expectations, including the deadlines, to your contractors whether the work has started or not. This will facilitate communication and help instill a sense of formality and seriousness into the project.

Legally speaking, having defined the terms of your projects is almost always preferable to not having done so. If it becomes clear that your expectations are very different from those of your contractors, you should try get out of the deal before it’s too late.

Of course, various factors will dictate whether you can get out of a deal without reprocussions. If the project involves a significant amount of money, you should consult a lawyer before you announce your intention to back out.

I can be reached at 416-433-5531.

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Lawyer Red Flags

Just as a few bad apples can spoil the whole barrel, so can a few bad lawyers shame the entire profession. While most lawyers I know are honourable and hardworking individuals, there certainly are rogues out there. When you are seeking legal representation, you should keep an eye out for lawyers with the following “red flags” and avoid hiring them.

Red flag #1:

The firm’s advertisement says “… from x amount and up.”

Truth:

The Rules of Professional Conduct prohibit lawyers from displaying misleading advertisements, particularly suggestive and ambiguous language like “from x dollars and up,” “as low as …” or “we beat the price of any advertised pricing by our competitors by x percent.”

Red flag #2:

The lawyer guarantees you’ll win the case.

Truth:

As in fortune-telling, no one can guarantee what will happen in the future.

You can never know what will happen during the hearing. A witness can fail to show up, and evidence can go missing. The outcome of a case depends on many factors. If someone guarantees you a successful outcome, steer clear.

Red flag #3:

The lawyer encourages cash transactions.

Truth:

The Law Society of Upper Canada’s By-law 9 mandates that a lawyer can’t receive cash over $7,500.00 in total from one person on any given client file. For example, a lawyer can’t help you if you want to buy a house in cash.

This restriction not only deals with concerns of potential money-laundering but also encourages proper book-keeping. Let’s face it: cash is more easily mishandled and more difficult to track than other forms of monetary instruments, such as cheques. Because lawyers often handle trust funds on their clients’ behalf, the ability to trace certain funds becomes very important.

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Sign Me Up!

After a long wait, I finally got my sign at the office! See my name second from the bottom.

Woohoo!

Pei-Shing B. Wang Civil Litigation

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Good Parents Pay!

Suppose your relationship has ended in separation and, since you’re the custodial parent of the children,  the court ordered your former spouse to pay you child support. But then he or she decides not to pay you a penny. What do you do? Knock on your ex’s door and ask for money every month?

In Ontario there is a public office set up specifically to enforce court-ordered spousal and child support payments. This office is called the Family Responsibility Office, commonly referred to as “the FRO.” The FRO acts as an intermediary between the payors and the recipients of support payments. All support payments are remitted to the FRO and the FRO then transfers the payments to the proper recipients.

Under the law, the FRO has wide-sweeping authority to enforce support payments, including the following:

  • collect funds from federal sources (such as income tax refunds and employment insurance benefits);
  • report the payor to the credit bureau;
  • seize the payor’s bank account or assets;
  • seize lottery winnings;
  • suspend the payor’s passport and other federal licences;
  • suspend the payor’s driver’s licence; and
  • take the payor to court on a default hearing, which may result in jail time.

Besides all of the above, the FRO has recently started a campaign called “Good Parents Pay.” This campaign publishes the personal information (including photographs) of default payors online so they can be tracked down. So far the campaign has been very effective and the FRO has recovered support payments as a result.

For more information, you can visit the FRO online or use one of the following phone numbers:

24-Hour Automated Information Line
Tel: 416-326-1818
Toll-free: 1-800-267-7263

For general information about the Family Responsibility Office and recent transactions on your case.

Customer Service Unit
Monday to Friday, 8 am to 5 pm

Tel: 416-243-1909
Toll-free: 1-888-815-2757

For general inquiries such as payment information, to update your address or to request forms.

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A Safe Way to Find a (Competent) Lawyer

Sometimes it seems that looking for a lawyer is like trying to hire a cab when it’s pouring outside; there are plenty of them around when you’re not looking, but none will stop for you when you’re standing in the rain. Today I’d like to share with you a lawyer referral program in Ontario run by the regulating body the Law Society of Upper Canada.

To find a lawyer suitable for your situation, simply call the centralized number, 1-900-565-4577 (1-900-565-4LRS) and speak with an agent. The call costs you $6.00, but you will get a half-hour free consultation with your referral. Lawyers on the list are guaranteed to be members in good standing with the Law Society, so you can be assured that they are qualified to perform services competently.

The agent will ask you some preliminary questions and determine the areas of law involved to make an appropriate referral. Referrals are made on a rotational basis.

After the agent has determined the areas of law, you’ll be given a referral number with the name and the phone number of a lawyer. You can then call the lawyer for a free half-hour consultation.

During the half-hour consultation, you will explain your situation to the lawyer. You can also ask any questions you may have. After you’ve told your story, the lawyer will tell you what remedies in law you may have, and what would be involved in reaching a resolution. You don’t have to hire the lawyer you are referred to, but most people do.

Because you only have 30 minutes with the lawyer, it is recommended that you think in advance about what you’re going to say and keep your story organized. You should talk openly about your case, including unfavourable facts, so the lawyer can assess your situation correctly and come up with the best solution for you.

Although the half-hour consultation is free, the lawyer is not allowed to perform any legal services on your behalf. For example, you can’t call the number and expect to have a document notarized during the consultation or ask the lawyer to write a letter on your behalf.

For more information, please visit the link below:

Lawyer Referral Service

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