Product Review

Take the Guessing Out: Support Calculator Website Unveiled

In Ontario the amount of spousal support payable has always been a difficult issue for individuals without access to lawyers. This is because the current Spousal Support Advisory Guidelines utilize either of two sets of formulas, depending on whether there are children involved.

For laypersons unfamiliar with the Guidelines, doing the calculation is very difficult. Most lawyers use computer programs to determine the amount payable under the Guidelines, subject to any necessary modification.

Now there’s a website, www.mysupportcalculator.ca, that provides a simplified version of the support payable calculation. While the calculation is not meant to produce a comprehensive figure that people can rely on for the final resolution of the matter, it’s a good starting point for people who otherwise lack access to any kind of spousal support calculation.

Quite conveniently, the results are listed alongside contact information for family law lawyers. You can visit the lawyers’ websites or call around to find a lawyer that you think you’ll feel comfortable working with. It’s a good starting point indeed.

Legal Aid Ontario Launches (Free) Family Law Information Program

In their effort to promote greater access to justice in family law, Legal Aid Ontario recently launched the Family Law Information Program (FLIP), accessible online free of charge for individuals with family law issues.

The program provides easy-to-understand, jargon-free information on family law matters, utilizing audio and text. It is designed as an online tutorial on family law, with 63 sections ranging in subject from “What is custody?” to “How to find legal representation.” Users can either follow the tracks or jump to a topic of their interest.

The program, while available on the World Wide Web, is only valid for the Province of Ontario and does not offer legal advice.

After browsing through the site, I am impressed with the quality of the contents. They are comprehensive and yet easy to understand. Almost all major topics are covered, in a way that is applicable to common scenarios. In other words, the program provides general knowledge of family law and court proceedings that is suitable for most people facing family law issues.

My personal favourite topic is “What not to expect from the court.” Accordingly, you should expect neither an immediate appearance in court nor an immediate decision by the judge. The family law process in Ontario encourages negotiation between the parties, with judges available to assist the parties at conferences. If the parties cannot reach an agreement, the judge may decide for the parties as a last resort. However, the litigation is lengthy and the litigants must follow court procedures carefully.

The audio guide provides more information than the texts. It sets itself apart from general information sites and bloggers, who generally rely heavily on texts, which can be daunting for some.

That being said, the program is not, and is not intended to be, a substitute for legal advice. Individuals seeking answers to their specific situation must contact a lawyer for independent legal advice.

Ontario Report Goes “Digital,” a Disappointment for the Google Generation

The Ontario Report, the semi-official law report published under the mandate of the Law Society Act, has finally gone digital after more than a hundred years in print. I was very excited about the online edition when I first received the news.

Today I had a chance to take my first look at the online edition. While it’s billed as “digital,” the report looks exactly like the print version. The publisher seems to have taken the plate sets and simply put them online. Readers must “flip” through the pages one or two at a time to find what they are looking for.

For the generation that grew up with Google, the layout is antiquated and frustrating to navigate.

While a “search” option is indeed available, this primitive feature produces fragmented results. For example, when I searched the phrase “sexual assault,” (a phrase that’s commonly seen in the Report) results include “common assault,” “assault,” and “assault with weapon.” Each search result was listed in a different link, making it difficult to locate the desired document.

Further, the scope of each search appears confined to a single issue. In other words, a database comprising archived cases is not available. For a comprehensive database search, you will have to subscribe to QuickLaw, a commercial service operated by the same publishing company.

Clearly the technology for a more user-friendly interface exists; the commercial version of the database works just fine. Unfortunately, it’s apparently unavailable for most lawyers, whose membership dues include  subscription to the Ontario Report ($355 per volume plus GST), but not the commercial database of archived case.

I suppose the layout may have been designed to remain exactly the same in order not to frighten those lawyers who still dictate or write out their emails for the secretaries to type out. However, the lack of improvement is a huge disappointment for the Google generation, who want something more than the plate set being scanned and put online.

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Kindle DX Goes Global

A while ago I wrote a review of Amazon’s Kindle digital reader when it became available in Canada.

Amazon.com recently announced that its deluxe model Kindle DX will soon become available to gadget lovers in Canada.

Like its non-deluxe sibling, Kindle DX is based on the E-Ink display technology, which draws very little power. The other features such as wireless connectivity and a built-in dictionary remain intact. Perhaps the biggest differences between the two models are in the price and the display.

Kindle DX is not cheap. Its recommended sale price is 489 US. Depending on the exchange rate, Canadians can expect to pay $550 to $600 Canadian including shipping and taxes.

The display area of the Kindle DX is expanded to 9.7″, substantially larger than the original version’s 6″. While the original was made to match the size of a trade paperback, Kindle DX the size of a magazine. The larger display area comes in especially handy for seniors who prefer larger fonts and students who read large volumes of books.

read more…

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Tech Review: Amazon’s Kindle e-Book Reader

Disclaimer: This article is provided for information, review, and educational purposes. The author does not necessarily endorse the product discussed. All trademarks belong to their respective owners. Graphic courtesy of Amazon.com, all rights reserved.

On November 17, 2009, Amazon.com announced that their popular electronic reading device became available for shipping to Canada. Two days later, I managed to get one delivered to my door. Today I’d like to share what I think about it.

There are currently two models on the market: Kindle (Global Edition) and Kindle DL. The Kindle DL comes with the bigger 9″ screen, but is not available to residents outside of U.S. Mine is hence the Global Edition, although I’d have preferred the DL for the bigger display.

The device was apparently designed to impress readers with the feel of a real book. The size of the device is just slightly bigger than a trade paperback. Unfortunately, about 20% of the front is taken up by the input interface, leaving a display area slightly smaller than a typical trade paperback.

The display is not the LED panel that I had expected. Rather, it’s a different kind of technology called “electronic ink,” which is meant to have the same attributes as the regular ink, i.e., the display remains without drawing power. Because of this unique attribute not found in other digital devices, the battery lasts much longer – upto two weeks.

The contents stored within the device are entirely searchable. While the device reopens to the last-viewed page, you can also set your own bookmarks, take “clippings,” mark highlights, and record notes. There is also a built-in dictionary for those difficult vocabulary items; simply point the cursor to the word, the definition shows up automatically.

The feature that really sets the Kindle apart from its competitors, however, is its wireless connectivity. You can download an entire book in less than one minute through Whispernet, the built-in wireless network. No computer is required to browse or download contents from the Kindle store. This is a great bonus for frequent travellers as finding hotspots for internet connection can be tricky.

In Canada the price of the contents available for purchases generally includes the delivery via Whispernet. No additional contracts or agreements is required with the wireless carrier for the basic download. However, if you wish to email documents to your Kindle or to browse the net on your Kindle, it will cost you some money.

Kindle, while not a replacement for actual books, is a great leap toward a paperless world. Although I believe that the interface can be further enhanced, I’ll have no regret whatsoever about not lugging my favourite paperbacks around the world and back.

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A Brief Note on Google AdWords and Your Small Business

Disclaimer: This article is provided for information, review, and educational purposes. The author does not necessarily endorse the services. All trademarks belong to their respective owners.

What Is Google AdWords?

Google AdWords is Google’s advertising program. For a fee, your advertisement shows up beside the ordinary search results when users input your set keywords into Google’s search engine.

For example, if you designate “cow” as your keyword, when users input the word “cow” into the search engine, you ad should appear along with search results for “cow.” The frequency of your ad showing depends on your set budget.

How much does it cost?

You get to set your own price and monthly budget. You spend as much or as little as you want. You only pay when someone clicks on your ad at the price you set. You can even set the price to “automatic” and the program will set a “optimal” price for you, based on Google’s formula.

Depending on your predetermined budget and price, your ad may not show every time the keyword is searched. In truth, most advertisers’ ads will only show once in a while because of the budget constraint.

When your budget is exhausted, your ad ceases being shown.

How many keywords are allowed?

You get unlimited keywords and you can list as many as you want. However, be warned that the more keywords you list, the more diluted your ad campaign becomes, especially when you have a small budget.

What’s the catch?

There’s indeed one: the positioning of your ad relative to others corresponds to how much you pay. In other words, advertisers bid for higher ranking. The more money you spend on a per-click basis, the higher your ad’s rank will be.

Competition for keywords is often intense, particularly for professional service providers like lawyers, dentists, and real estate agents. To this end, Google lets the market determine whose ad gets shown and where it’s placed under the same searches. So, the higher the price you set for the click, the more likely your ad will be shown – and at a higher ranking. In other words, there’s no set price that will guarantee placement at the top. The secret to achieving a high-rank position is to spending a penny more than the next highest bid.

The “bidding war” among advertisers puts small businesses at a disadvantage. Unlike mega-corporations that can dole out hundreds of thousands of dollars from their advertising budgets, small businesses are ill-equipped to compete on bidding price alone. Rather, clever marketing strategy and smart tactics are the keys to a successful campaign for small players.

Tips and Tricks for Using Google AdWords

Here are some tips and tricks that I stumbled upon when surfing the net:

  • Rather than competing for the most obvious keywords, like “lawyer” or “dentist,” try to be more specific with keywords, such as “copyright lawyer” or “cosmetic dentist.”
  • Choose less obvious keywords. For example, when people want to adopt a rabbit, 95% would search for “rabbit,” while 3% would key in “bunny,” and 2% would input “cotton-tail.” (My guessstimate.) If you are a rabbit adoption agency with a limited budget, your money may be better spent on the latter 2 keywords, rather than the first. Although your keywords are less popular, you catch the users’ attention of Google searchers who use those alternatives.
  • Concentrate. For “hot” keywords, consider focusing on only a few, rather than spreading your budget too thin. Thinning out the per-click price will result in your ad being shown at the bottom position, which often leads to poor results. For example, your set AdWords budget may not be spent because few people bother to scroll down the screen and click on your ad.
  • Be unique. The ads are text-based, meaning no graphics are allowed. For ad copy that attracts attention, try action words and catch phrases. For example, rather than “Rabbits for adoption,” you may want to say “Fluffy bunnies looking for sweet homes.”
  • Go big or go home. For popular keywords, the fierce bidding may drive the per-click price sky-high. If your set price is below the market floor, your ad may be rarely shown. (Rumour has it that certain keywords like “Toronto lawyer” or “Toronto real estate,” may demand a ceiling of several dollars per click.) Accordingly, if your set price is below the floor, the keywords become useless.
  • Contents matter. The ad may lead to your website but not necessarily a purchase. If your website lacks content or the users don’t see what they’re looking for, they may simply move on to another site. Your advertising dollars are then wasted.

PSWLaw offers all-around legal representation to your small business.

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PSWLaw Adopts Windows 7: A Review

I’m pleased to announce that we have successfully installed Windows 7 on our machines. I’d characterize my first day with Windows 7 as “techno-bliss.” Things work as they should, while the user interface has been greatly enhanced. Gone are the “not responding” and “caution” pop-up boxes.

The installation of Windows 7 was not easy. It took the system about 10 minutes to tell me that the current setup was incompatible, and that I must adjust the settings of various programs before the new operating system could be installed.

Upon starting, I was pleasantly surprised to find that Microsoft has finally stopped cramming the (often useless) bells and whistles into their operating system (OA) and instead has focused on making the OA more user-friendly.

The new OA is more intuitive. For example, when you move your cursor onto the task bar, a thumbnail of the content is shown. The OA also comes with built-in backups that automatically back up your computer. Both features are great productivity boosters for law firms.

That being said, Windows 7 is not entirely glitch-free. For instance, my all-in-one printer doesn’t function properly when printing certain pre-formatted Word files. When I contacted the manufacturer of the printer, I was told that the driver for Windows 7 won’t be available until late December. Fortunately, I was able to convert those files into PDFs so they could be printed as shown on the monitor.

Hopefully Microsoft will release a patch addressing compatibility issues shortly.

Another significant shortcoming of Windows 7 is that WindowsXP users are required to manually re-install all existing programs after upgrading. The mere thought of manually re-installing the 40-odd programs on my home computer (an XP, of course) made me quit my plan to modernize the home office. (I couldn’t help but feel that perhaps XP users are being subjected to this cruel and unusual punishment for skipping Vista.)

Overall, I believe that the latest OA is the most user-friendly system produced by Microsoft yet (although at times I see the ghosts of Mac floating around). If you’re fed up with Vista, perhaps you should give Windows7 a chance before completely abandoning the PC.

PSWLaw offers Integrated Small Business Solutions for your small business’s needs.

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